At www.popmode.shop, we combine meticulous craftsmanship with thoughtful logistics to deliver our minimalist lighting collections worldwide. Our shipping framework balances protective packaging for fragile items with transparent timelines tailored for global design enthusiasts.
Each lighting fixture undergoes pre-shipment inspection and custom crating within 3–5 business days after order confirmation. During holiday seasons (November-January) or product launches, processing extends to 5-7 business days to ensure proper protective packaging. You'll receive production updates via [email protected] including packaging photos before dispatch.
Fragile-item protocols add 2-3 days to standard transit estimates. Domestic shipments require 10–18 business days via specialized freight carriers with glass/fragile handling. International deliveries to EU/UK/Canada/Australia require 18–25 business days including mandatory customs inspections for electrical goods. These extended windows reflect our ceramic shade reinforcement and shock-absorbent packaging standards.
We offer free standard shipping on all orders.
Eligibility: All orders automatically qualify for free standard shipping.
Shipping Method: Standard shipping will be applied at checkout.
Delivery Time: Estimated delivery time is 7–14 business days for domestic orders and 14–28 business days for international orders.
Order Processing: All orders are processed within 3–5 business days before shipping.
Tracking: A shipping confirmation email with tracking information will be sent once your order is dispatched.
Exclusions: Free shipping offer applies to all orders.
Enjoy more, pay less — get your favorites delivered for free.
All lighting fixtures include IEC/CE/UL certifications for smooth customs clearance. Voltage converters are not included - please verify your country's electrical standards before ordering. Unclaimed parcels incur a 15% restocking fee due to specialized return shipping requirements for fragile goods.
Mandatory in-person inspection is required for all deliveries. Our carriers will unpack and demonstrate fixture functionality upon delivery (optional for pendant lights). Three delivery attempts are made before items return to our warehouse. Reshipment fees apply ($25 domestic/$60 international) due to repackaging requirements.
Real-time tracking with impact/vibration alerts is provided via [email protected]. Our lighting specialists offer installation guidance and customs documentation assistance for international shipments requiring special certifications.
Hand-blown glass items require 7-10 additional processing days for temperature-controlled packaging. During summer months (June-August), shipments to tropical regions include moisture-absorbent silica gel packs. Made-to-order chandeliers require 28–35 business days for craftsmanship before shipping begins.
